The virtual PM

Managing Chaos One Project at a Time

A project management company

welcome

About us

The Virtual PM is a project management company that offers Coaching, Consulting, Fractional Project Management, and Tactical Planning services. We provide customized solutions that meet your project management needs, whether you require expert guidance, hands-on support, or end-to-end project management services.

We believe that project management involves more than just following the PMBOK. That’s why our team places a strong emphasis on incorporating soft skills into our approach, including effective leadership, interpersonal communication, conflict resolution, and problem-solving. Our goal is to work closely with you to understand your unique needs and challenges, and to provide customized solutions that meet your project management needs while promoting a positive team culture.

Our ultimate goal is to partner with our clients to eliminate confusion and instill team confidence. We believe in delivering sustainable solutions aligned with our client’s business strategies while staying away from empty promises. We understand that managing projects can be overwhelming, and businesses often lack the necessary resources and skill sets to achieve project success.

Meet The Woman Behind The Virtual PM

Donna Franklin West, MHA, PMP, CSM

Founder and CEO of The Virtual PM | Established 2020

Donna Franklin West is a seasoned IT professional with over 20 years of experience in managing full life cycle implementations, operations, and projects. Donna is known for her “no nonsense, get it done” management style.

Although her primary focus is on achieving results, Donna remains committed to developing and maintaining positive relationships with clients, regardless of their level of technical expertise. Donna has a talent for engaging a diverse range of stakeholders, both operational and technical, to achieve project success.

Donna’s ability to think conceptually enables her to assess complex situations, facilitate decision-making, and drive successful implementations. She collaborates with clients to develop strong partnerships that are customized to meet their unique needs.

What We Believe In

Our mission

To provide exceptional project management solutions.

Our vision

To be recognized as a thought leader who pushes the boundaries of project management
and creates meaningful partnerships to get things done.

Our values

#1

Excellence

Excellence is a combination of focus, innovation, and driven determination. We are dedicated to delivering next level services.

#2

Integrity

Integrity is doing what we said we would do. We are committed to doing what’s right even when it’s not easy.

#3

Passion

Passion is intense and infectious energy.
We enjoy what we do.

#4

Respect

Respect is valuing each other always maintaining professionalism even in the absence of agreement.
We treat people the way we want to be treated.

#5

Teamwork

Teamwork is dynamic engagement of a shared vision, accountability and efficiency that yields in a common goal.
We collaborate with clients to create sustainable solutions.

Why us

We Deliver

Hard Working

Flexible

Experienced

Innovative

Are you looking to:

Evaluate and Apply Project Management Frameworks
Launch New Project or Rescue Existing Project
Align Projects with Organization’s Strategic Plan
Manage Scope Creep with Well-Defined Charters and Requirements
Mitigate Risks and Issues with Timely Resolution
Establish Accountability Among Stakeholders
Enhance Engagement and Information Flow with Stakeholders
Improve Collaborative Communication with Efficient Meetings
Deliver Projects On-Time and On-Budget with Realistic Timelines
Measure Project Success Against Established Criteria
Enhance Project Management Proficiency and Soft Skills
Streamline Operations with Template Development and Optimization

Work With Us

Coaching

Take your skills to the next level!

Elevate your skills with professional development programs, designed to help you unlock your full potential and achieve your career goals.

Consulting

Manage the project chaos!

Identify the issues affecting your project and provide personalized solutions that are tailored to your needs.

Fractional

Build your dream team!

Enhance your team with our part-time fractional project management services. Ideal for businesses that need project leadership without the overhead of a full-time hire.

Planning

Chart your course to success!

Define your objectives and create detailed, actionable plans to achieve them efficiently.

What people are saying

“ Donna is a true professional. She astutely grasps on to her client's biggest challenges and is able to navigate their complexities and guide them over the finish line again and again. She has an unwavering positive professional demeanor that instantly brings value to any conversation. Over the course of my career, I can think of a handful of people that stand out as exceptional, and she is at the top of the list. ”

“ I have had the privilege of working with Donna for the past 9 plus years. During the course of our work relationship, Donna performed at the highest levels and set new standards of excellence for others to follow. Simply put, Donna is the finest example of a true highly skilled technology consultant. Any organization fortunate to retain Donna to implement solutions for them will be absolutely delighted with her integrity, outstanding technical skills, ability to effectively communicate and deliver long-lasting, high impact results.”

“ Donna is a pleasure to work with. Her professionalism, organizational skills and ability to coordinate people and tasks during difficult projects was integral in allowing us to meet deadlines. She is an excellent facilitator with the ability to manage multiple perspectives and effortlessly guide the team to consensus. On a personal level, Donna has helped me to challenge my ways of thinking and as a result shaping how I manage my current role.”

I had the opportunity to work with Donna in a PM role she had at St. Jude. She was managing multiple projects and leading the effort to pull together a portfolio of work for a large department. Donna is disciplined, proactive and persistent in her management of projects. She was able to ensure project goals and timelines were met by efficiently managing meetings, ensuring follow-ups took place and holding her project partners accountable for their delivery of work. She also understood the organization, doing a good job of helping to navigate any potential project slowdowns. Donna is a great addition to any organization looking to tighten up or improve performance of their project management processes.

Your Ultimate Resource for Business Efficiency and Optimization!

Embark on a journey of seamless digital solutions. We’re not just a platform; we’re your dedicated partner in enhancing business efficiency and unlocking optimization potential.

Dive into Our Resource Library:

E-books to Expand Your Knowledge
Templates for Streamlined Processes
Checklists for Comprehensive Planning
Assessments for Continuous Improvement

At TheVirtual PM Digital we pride ourselves on being a catalyst for business transformation. Whether you’re in tech, finance, healthcare, education, or any industry in between, we’re here to elevate your digital experience.

Ready to redefine your business efficiency? Dive into The Virtual PM Digital – where innovation meets optimization across industries.