The virtual PM

Managing Chaos One Project at a Time

A project management company

welcome

About us

The Virtual PM is a project management and leadership development company specializing in Coaching, Consulting, Fractional Project Management, and Planning. We provide customized solutions to meet your specific needs, whether you’re seeking expert guidance, hands-on support, or end-to-end project management.

At The Virtual PM, we believe success goes beyond following traditional methodologies. Our approach integrates leadership development, DISC assessments, and essential soft skills such as effective communication, conflict resolution, and problem-solving. These tools empower teams, foster collaboration, and create a positive team culture that drives sustainable results.

We partner with clients to provide clarity, eliminate confusion, and instill confidence. Our PMO assessments and project management solutions help streamline processes, prioritize initiatives, and align strategies with business goals. With a focus on risk management and change management, we ensure projects are delivered efficiently while mitigating challenges along the way.

We understand the complexities of managing projects and the resource constraints many businesses face. That’s why our leadership-driven solutions are designed to help you navigate change, build team capability, and achieve project success with confidence.

Ready to enhance your leadership and project management capabilities? Let’s connect to explore how The Virtual PM can help you achieve clarity, efficiency, and sustainable growth.

Meet The Woman Behind The Virtual PM

Donna Franklin West, MHA, PMP, CSM

Founder and CEO of The Virtual PM | Established 2020

Donna Franklin West is a seasoned IT and leadership professional with over two decades of experience in full life cycle implementations, operations, and project management. Known for her ‘no-nonsense, get-it-done’ practical management style, Donna combines her technical expertise with a focus on developing leaders, fostering team growth, and driving project success.

While results are a priority, Donna is equally committed to building strong, positive relationships with clients, regardless of their technical background. She excels in engaging and aligning diverse stakeholders, both operational and technical, to ensure seamless collaboration and successful outcomes.

Donna’s tactical thinking allows her to assess complex situations, facilitate decision-making, and lead effective implementations. Through coaching, DISC assessments, and tailored project management solutions, she partners with clients to develop customized plans that enhance leadership, improve team performance, and ensure successful project execution.

What We Believe In

Our mission

To empower leaders and organizations with tailored strategies and the confidence needed to drive growth, tackle challenges, and achieve tangible results.

Our vision

To be a trusted partner for organizations and leaders seeking transformational growth, recognized for our innovative approach to leadership development and strategic consulting that brings visions to life.

Our values

#1

Excellence

Excellence is a combination of focus, innovation, and driven determination. We are dedicated to delivering next level services.

#2

Integrity

Integrity is doing what we said we would do. We are committed to doing what’s right even when it’s not easy.

#3

Passion

Passion is intense and infectious energy.
We enjoy what we do.

#4

Respect

Respect is valuing each other always maintaining professionalism even in the absence of agreement.
We treat people the way we want to be treated.

#5

Teamwork

Teamwork is dynamic engagement of a shared vision, accountability and efficiency that yields in a common goal.
We collaborate with clients to create sustainable solutions.

Why us

We Deliver

Hard Working

Flexible

Experienced

Innovative

Are you looking to:

Enhance Leadership Skills to Drive Project and Team Success
Apply Project Management Frameworks to Achieve Results
Launch New Initiatives or Revitalize Existing Projects
Align Team and Project Goals with Organizational Strategy
Manage Scope and Resources with Clear Leadership and Charters
Resolve Challenges with Leadership and Risk Mitigation Strategies
Foster Accountability and Engagement Amomg Stakeholders
Improve Communication and Collaboration Across Teams
Lead Productive, Goal-Oriented Meetings that Drive Outcomes
Ensure Timely Project Delivery with Strategic Resource Management
Develop Soft Skills to Elevate Leadership and Productivity
Optimize Processes with Leadership-Driven Solutions

Work With Us

Coaching

Take your skills to the next level!

Elevate your skills with professional development programs, designed to help you unlock your full potential and achieve your career goals.

Consulting

Manage the project chaos!

Identify the issues affecting your project and provide personalized solutions that are tailored to your needs.

Fractional

Build your dream team!

Enhance your team with our part-time fractional project management services. Ideal for businesses that need project leadership without the overhead of a full-time hire.

Planning

Chart your course to success!

Define your objectives and create detailed, actionable plans to achieve them efficiently.

What people are saying

“ Donna is a true professional. She astutely grasps on to her client's biggest challenges and is able to navigate their complexities and guide them over the finish line again and again. She has an unwavering positive professional demeanor that instantly brings value to any conversation. Over the course of my career, I can think of a handful of people that stand out as exceptional, and she is at the top of the list. ”

“ I have had the privilege of working with Donna for the past 9 plus years. During the course of our work relationship, Donna performed at the highest levels and set new standards of excellence for others to follow. Simply put, Donna is the finest example of a true highly skilled technology consultant. Any organization fortunate to retain Donna to implement solutions for them will be absolutely delighted with her integrity, outstanding technical skills, ability to effectively communicate and deliver long-lasting, high impact results.”

“ Donna is a pleasure to work with. Her professionalism, organizational skills and ability to coordinate people and tasks during difficult projects was integral in allowing us to meet deadlines. She is an excellent facilitator with the ability to manage multiple perspectives and effortlessly guide the team to consensus. On a personal level, Donna has helped me to challenge my ways of thinking and as a result shaping how I manage my current role.”

I had the opportunity to work with Donna in a PM role she had at St. Jude. She was managing multiple projects and leading the effort to pull together a portfolio of work for a large department. Donna is disciplined, proactive and persistent in her management of projects. She was able to ensure project goals and timelines were met by efficiently managing meetings, ensuring follow-ups took place and holding her project partners accountable for their delivery of work. She also understood the organization, doing a good job of helping to navigate any potential project slowdowns. Donna is a great addition to any organization looking to tighten up or improve performance of their project management processes.

Your Ultimate Resource for Business Efficiency and Optimization!

Embark on a journey of seamless digital solutions. We’re not just a platform; we’re your dedicated partner in enhancing business efficiency and unlocking optimization potential.

Dive into Our Resource Library:

E-books to Expand Your Knowledge
Templates for Streamlined Processes
Checklists for Comprehensive Planning
Assessments for Continuous Improvement

At TheVirtual PM Digital we pride ourselves on being a catalyst for business transformation. Whether you’re in tech, finance, healthcare, education, or any industry in between, we’re here to elevate your digital experience.

Ready to redefine your business efficiency? Dive into The Virtual PM Digital – where innovation meets optimization across industries.

Ever Feel Like You’re Juggling a Million Things... and Not Getting Paid Enough for It?

You’re already planning, organizing, and problem-solving every day. You just don’t have the title (or the paycheck) to show for it.

Project management is basically getting stuff done—on time, on budget, and without losing your mind. And the best part? You’re probably already doing it.

I created this e-book for aspiring or new Project Managers who need some hand-holding on how to get started, but feel terrified because of their lack (or absence of) experience.

Because once upon a time, almost 20 years ago, I was once just like you. I too, wanted to break into project management but didn’t know how!

This e-book is the guide I wish I had when I was just starting. I would have landed my first PM gig faster.